Support

Questions, feedback or a problem? Email [CONTACT EMAIL] and we'll reply within two working days.

Managing or cancelling your subscription

Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Fivefold. Cancel at least 24 hours before your free trial or renewal date to avoid being charged.

Restoring a purchase

On a new phone, open Fivefold and tap Restore on the subscription screen, signed in with the same Apple ID you used to subscribe.

Refunds

Apple handles refunds. Request one at reportaproblem.apple.com.

Your data

Your profile, check-ins and readings stay on your phone; deleting the app deletes them. To delete analytics data, email us with the Support ID shown in the app under You. See the privacy policy for details.

Turning things off

Reminders, the evening reflection, body clock nudges, solar term alerts, local weather and Apple Health can each be switched off in the app under You.

A note on health

Fivefold is a wellness app, not medical advice. If you're unwell or worried about a symptom, please see a doctor. In an emergency, call your local emergency number.